Terms and Conditions

1. General

These Terms and Conditions apply to all use of this website and to any orders placed with Brightway Solutions. By accessing our website or placing an order, you agree to be bound by these terms.

2. About Us

Brightway Solutions is an online retailer established in 2017. We sell products through our website and other marketplaces including eBay and Amazon.

3. Products

We aim to ensure that all product descriptions, images, and details are as accurate as possible. However, slight differences in colour, packaging, or appearance may occur.

Our main products include wind deflectors for cars, along with baby products and daily use products.

4. Pricing and Payment

All prices shown on our website are listed in the applicable currency and may include VAT where required. We reserve the right to change prices at any time without notice.

Payment must be completed in full before an order is dispatched.

5. Orders

Once an order is placed, you will receive an order confirmation. This confirmation does not guarantee acceptance of the order. We reserve the right to cancel or refuse orders where necessary, including in cases of stock issues, pricing errors, or suspected fraud.

6. Dispatch and Delivery

Orders placed before 4:00 PM Monday to Saturday are eligible for same day dispatch. Orders placed after 4:00 PM are dispatched on the next dispatch day. We are closed on Sundays.

We offer free next day delivery to UK mainland, excluding Northern Ireland. Delivery times are estimates and may be affected by courier services or circumstances outside our control.

7. Returns and Refunds

Returns are accepted within one month of receiving your item.

• Unused items returned in sellable condition are eligible for a full refund.
• Used items may qualify for a partial refund depending on their condition.
• Refunds are initiated within 2 days after we receive the returned item.

8. Damaged Items

If an item is received damaged, we will replace the damaged part within 2 working days once the issue has been confirmed. Customers should contact us promptly and provide relevant details or images where requested.

9. Customer Responsibilities

It is the customer’s responsibility to ensure that all order details, including delivery address, vehicle compatibility where relevant, and contact information, are correct before completing a purchase.

10. Liability

Brightway Solutions will not be liable for indirect, incidental, or consequential losses arising from the use of our website, delayed deliveries, misuse of products, or events beyond our reasonable control.

11. Website Use

You agree not to misuse this website, attempt unauthorised access, or engage in any activity that may damage the website, its content, or its services.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you also agree to our privacy practices.

13. Changes to Terms

We reserve the right to update or change these Terms and Conditions at any time. Any updates will be posted on this page.