How Can We Help?
Find answers to the most common questions about our products, delivery, returns, and customer service.
What products do you sell?
We mainly sell wind deflectors for cars. We also offer baby products and a range of daily use products.
When was Brightway Solutions established?
Brightway Solutions started in 2017 and has continued to grow by serving customers through trusted online marketplaces.
Do you sell on eBay and Amazon?
Yes, we sell on both eBay and Amazon. We have sold over 50K items on eBay and more than 20K items on Amazon.
Do you offer same day dispatch?
Yes. Orders placed before 4:00 PM Monday to Saturday are dispatched the same day. Orders placed after 4:00 PM are dispatched on the next dispatch day. We are closed on Sundays.
Do you offer next day delivery?
Yes, we offer free next day delivery to UK mainland. This excludes Northern Ireland.
Can I return my order?
Yes. Returns are accepted within one month of receiving your order.
Will I get a full refund?
If the item is unused and returned in sellable condition, you will receive a full refund. If the item has been used, a partial refund may be issued depending on its condition.
How long does it take to process a refund?
Once we receive your return, the refund will be initiated within 2 days.
What if my item arrives damaged?
If your item arrives damaged, we will replace the damaged part within 2 working days. Please contact us as soon as possible with the details.
How can I contact you?
You can contact us through our contact page or email us directly for any questions about your order, product compatibility, shipping, or returns.
Still Need Help?
If you cannot find the answer you are looking for, please contact our team and we will be happy to assist you.